Frequently Asked Questions

Get answers to all your product and shipping queries. You can contact us at info@redlawsauce.com for any further assistance.

Shipping & Delivery

How much does shipping cost?

For orders under $50, we charge a flat fee of $5.99 for shipping anywhere in the U.S. For orders over $50, shipping is free. The cost of international shipping will depend on the country and will be calculated at checkout.

When will I receive my order?

All orders are shipped in 3-5 business days. Once the order is on its way, you will receive a confirmation email together with a tracking code, so you can track your order.

Where can I track my order status?

Yes, you can! Once we process and ship your order, you will receive an email with details about your shipping carrier and a tracking code, where you can track your order status.

Do you wholesale sauces?

Yes, we do! We even offer a special whole-sale price! Reach out to us at info@redlawsauce.com to learn more.

Billing & Payment

What payment methods do you accept?

We accept almost all of the payment methods available. All major credit and debit cards are available, as well as PayPal.

Do you offer Klarna/AfterPay?

Not at the moment. We are working on implementing it in the near future. Please reach out to us if you want to be notified once we do.

Are your payments secure and encrypted?

Your security is our number one priority! Every order you place on our website will be processed securely using encrypted processing methods. Shop safely and with peace of mind.

Returns

What is your return policy?

The products you've received don't match your expectations? We offer a 15-day money back guarantee. However, you are in charge of the shipping costs. Once we receive back your product, undamaged, we will issue you a complete refund.

What happens if my products arrive damaged?

We are here to help you replace it. Just email us within 3 days of receiving the package together with a photo of the damaged product and we will be sure to send you a new one.

Where can I track my order status?

Yes, you can! Once we process and ship your order, you will receive an email with details about your shipping carrier and a tracking code, where you can track your order status.